How do I cherry pick or take a call in a queue?
How agents or supervisors can select or "cherry pick" a live call in a queue.
Associated keywords: call monitor
Associated keywords: call monitor
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About Wave Answers
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Wave Answers is an easy-to-use, interactive video resource for asking and getting answers to questions about using your Wave IP communications system. Answers are provided in short videos, with click-by-click instructions on how to use the most popular Wave IP features and applications. And it's mobile ready, so if you need an answer on the fly, you can even search and watch videos on your mobile device.
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